Become Globally Certified in
Emotional Intelligence?

“Many Trainers and Coaches 'talk about' Emotional Intelligence.  Few are actually qualified to talk about it competently."  

Scott Watson, Certified Master Trainer
of EQ-i 2.0/EQ 360 Programme

If you are a Corporate Trainer, Executive Coach, Educator, Business Psychologist or HR professional, isn't underpinning your development solution with a rigorously tested, scientifically validated and credible suite of Emotional Intelligence psychometric tools is a no brainer?

The world is changing.  The workplace is changing.  How leaders, managers and teams operate, communicate, deliver value is changing.

The Covid-19 pandemic hasn't just changed how organisations work.  It has increased pressure on organisational leaders and leadership teams to steady the ship, create stability and then, return to growth.  

Easier said than done.  But, in many instances, it can be done.  But it is extremely unlikely that even the smartest, most academically qualified leaders won't be able to achieve this on their own, and without specialist, value-adding support.  And that specialist support is Emotional Intelligence Coaching.

The Proof is in the Results Achieved

What's the point of becoming certified in Emotional Intelligence if your trusting client doesn't realise genuine personal and professional value from your involvement?  There's no point at all!

Meet Duncan

Getting The Job Done...But At What Cost?

Head of IT Special Projects for a major publisher, Duncan led a team of 20 colleagues ranging from researchers, coders, developers and project managers.  

Recently appointed by the Board of Directors for his enviable 22 year track record of achieving tight deadlines hitting budget, expectations of Duncan were high.

Just 16 weeks in to his new role, 6 team members submitted complaints to HR regarding his seemingly 'aggressive' communication style and micro-management which was promoting mistrust and disengagement across the team.  

Duncan's Director and HR realised that in-house efforts to resolve the issues had failed to deliver progress.  Specialist external support was now required.

Equipping, Engaging & Enabling Awareness

Duncan wasn't aware that his focus on getting the job done came with a deeply human cost and financial cost to his employer.  Why?  

Firstly, because nobody had ever informed him. Secondly, because even his own bosses over many years had begun to believe 'Well, that's just how Duncan is', when in fact, it wasn't.

The EQ-i 2.0 assessment report identified several key imbalances in Duncan's EQ.  Self Awareness, Self Regard, Empathy, Reality Testing all scored low.  Independence, Assertiveness and Problem Solving all scored high.   Imbalances such as low Empathy, low Impulse Control and high Assertiveness resulted in Duncan's communication being received as 'a personal attack'; his micro-management as mistrusting and suffocating for team members.

Return on Investment for EQ Coaching?  £211,000

The full details of how Emotional Intelligence Coaching benefited Duncan, his team and organisation are too detailed to be published on this page but it is covered during the EQ-i 2.0/EQ 360 Certification training programme.  

When a client informs you that it measured its ROI at £211,000, you know that candid, collaborative, incisive coaching underpinned with the EQ-i 2.0 assessment is an organisational benefit, and not a cost.

Duncan A's Before & After EQ Coaching - EQ-i 2.0 Report Results

'Scott was a pleasure to work with.  He spent time making the coaching about me and helping me feel the improvements were mine rather than a 'Here's what you should do' out of a book.  The coaching sessions really helped me to embed the new ideas and concepts and I would recommend any leader to have a conversation with Scott Watson.'

Duncan A

Head of IT Special Projects

A Boring Powerpoint Slideshow?

No chance!  

Your EQ-i 2.0 & EQ 360 Certification training programme is involving, immersive and enjoyable.  You will learning by doing, practising and reviewing.  A great combination!

Entrepreneur Coaching in Los Angeles

Already successful online entrepreneur and international keynote speaker Vinh Giang called on Scott Watson to help him become a more effective and successful leader, and recover life balance through a gruelling schedule.

Leadership Conference Keynote Events

Even if you aren't looking to present at large events in-person, now more than ever, organisational leaders are actively searching for the solution which can help their people to navigate uncertainty more easily.  How about presenting through Zoom?

What's My Financial Investment To Become Certified in Emotional Intelligence?

For this month only, the virtual EQ-i 2.0 & EQ 360 Certification training programme will be just £1350 (exc. vat) for the Standard option.

Delivered in 4 x 3 hour Zoom sessions over two days and supported with pre-event online learning modules, this programme will give you everything you need to understand, facilitate and coach Emotional Intelligence using these two fantastic psychometric assessments.

When Is A Good Time To Commit To Upgrading Your Coaching & EI Skills?


Why did Multi Health Systems Inc. award Scott Watson the title of Master Trainer of the EQ-i Certification programme?  

Because he consistently demonstrates the tangible value specialist Emotional Intelligence coaching and consultancy can deliver for organisations, leaders and teams.  And now is your opportunity to learn with Scott directly...

What Is The Syllabus?

By the end of the certification program, learners will be able to:

  • Define emotional intelligence and its importance
  • Describe the components of the EQ-i2.0 and the EQ360, including defining composite scales and subscales
  • Understand the science behind the  EQ-i2.0 and  EQ360
  • Describe best practices around administering and providing feedback on the EQ360, and 360 tools in general
  • Interpret an  EQ-i2.0 and EQ360 assessment
  • Administer the  EQ-i2.0and EQ360
  • Follow a structured approach to preparing for a feedback session
  • Demonstrate the ability to conduct an effective assessment debrief session 
  • Explain the benefits of EI to their client groups 
  • Describe how EI applies to different disciplines
  • Identify the ethics pertaining to the  EQ-i2.0 and EQ360
  • Identify resources available post-certification
  • Assess which report type is appropriate for their client

Course Objectives?

Module 1 - Overview & Objectives

Learners will be able to:

  • Define Emotional Intelligence
  • Articulate what Emotional Intelligence is not
  • Explain the evolution and importance of Emotional Intelligence
  • Demonstrate understanding of  EQ-i2.0 framework 
  • Demonstrate understanding of composite scales and subscales, including definitions of high and low

Module 2 - The Science Behind the EQ-i 2.0 Psychometrics

Learners will be able to:

  • Identify response style indicators for the  EQ-i2.0 
  • Explain validity and reliability as it pertains to the  EQ-i2.0 
  • Describe the mean and standard deviation  
  • Understand the  EQ-i2.0 norms

Module 3 - Elements of the EQ-i 2.0 Subscales in Action

Learners will be able to:

  • Apply knowledge of subscale definitions to real examples  
  • Explain how the subscales interact
  • Demonstrate what high and low looks like
  • Develop questions based on relationships between subscales
  • Demonstrate understanding of relationships between subscales at high level

Module 4 - Interpretation & Facilitating Feedback

Learners will be able to:

  • Interpret an assessment including identifying the response style indicators 
  • Demonstrate the components of a best practice feedback debrief session
  • Develop questions to lead feedback debrief discussion
  • Understand the ethics of administering the  EQ-i2.0 and EQ360
  • Practice foundational coaching skills, including effective questioning techniques

Module 5 - Gaining Buy-In

Learners will be able to:

  • Articulate the different applications of EI among various disciplines
  • Access information and case studies demonstrating ROI
  • Work through a process in order to gain buy-in for an EI plan internally and externally to an organisation
  • Highlight the benefits of the  EQ-i2.0 and EQ360 over other EI assessments
  • Identify sponsor resistance and ways to overcome it
  • Determine when it is more appropriate to use the  EQ-i2.0 over the EQ360 and vice versa

Orientation Modules (found in the online learning portal)

Learners will be able to:

  • Describe the resources available to them post-certification (e.g. manual, customer service etc)
  • Navigate the Portal
  • Distinguish between reports, choose the right one for their clients
  • Determine how to administer the  EQ-i2.0 and EQ360 with their clients
  • Determine where to go to get support

Online Examination

Embedded in elearning modules

  • Multiple choice questions embedded in the elearning programs (not scored)

    Online after completion of program
  • Online exam to be completed after in-class session, covering all modules

Overview of the EQ 360 Assessments

Learners will be able to:

  • Describe what a 360° assessment is
  • Articulate the benefits of a 360° assessment
  • Describe the components of the EQ 360
  • Follow a process for administering the EQ 360
  • Identify response style indicators for the  EQ 360 
  • Understand the  EQ 360 norms

    And that's it! 

What Happens Next?

Once you have registered to participate in the EQ-i 2.0/EQ 360 Certification training programme, you gain access to the Multi Health Systems Inc. online learning portal.

Online Learning (Pre-Certification)

Within the portal you will complete 6 x 30 minute compulsory online learning modules, prior to your certification training being undertaken.  

Your Own EQ-i 2.0 Feedback Discussion

You also enjoy your own 60 minute EQ-i Assessment Report feedback discussion with either Scott Watson or one of his team of Emotional Intelligence coaches.  This ensures you can benefit from experiencing a facilitated report feedback discussion and some of the many benefits it can create.

Certification Programme (2 Days)

The EQ-i 2.0/EQ 360 Certification training programme is an immersive and enjoyable learning.  Currently delivered via Zoom sessions (4 x 3 hour sessions), you will learn everything you need to know to successfully, accurately and ethically, administer, interpret and facilitate the EQ-i suite of psychometric assessments.

Online Certification Exam

Yes, you will need to successfully complete an online exam to become Certified.

Relax, a 100% success first time record exists, and you will do great during your exam.

What Certification Do I Get?

The Award of the title 'Certified Practitioner of the EQ-i 2.0 and EQ 360 psychometric assessment tools' is presented following:-

  • Completion of the pre-certification online learning modules
  • Demonstration of understanding and competence in the EQ-i 2.0 and EQ 360 psychometric assessment tools
  • Successful online examination

The Certification is recognised globally and is the flagship standard for Emotional Intelligence certification.

Next Online Event 

7th/8th March

Register your interest with no obligation to sign up.

Registration for the 7/8 March programme closes on 28th February 2022 at 12pm GMT

Compulsory syllabus as stipulated by Multi Health Systems Inc.

This Month Only 



  • 2-day learning with Scott Watson & Dirk Bansch
  • Pre-event online learning resources
  • Certification in EQ-i 2.0 & EQ 360
  • 2 x 1-2-1 EQ coaching sessions 

Gold + 12 months coaching & supervision with Scott Watson.

This Month Only 



  • 365 coaching from Scott
  • Advanced report interpretation
  • Associate Coach opportunities
  • Advanced Promo Support